"My kid spilled water on her laptop - which we need for remote school - and killed the keyboard. I called somewhere else and they said it was unfixable. Instead, I brought it here, they were able to replace the keyboard and save the laptop. He was upfront about the cost and how long it would take and was easy to work with. He also had good advice on how to upgrade the computer to keep it going. I will definitely be back for any future computer needs."